Introduction
This privacy notice (“Privacy Policy”) describes how Buildubai (“Company,” “we,” “us,” or “our”) collects information about you (“you,” “your”) in compliance with GDPR, CCPA, CPRA, VCDPA, and other relevant data privacy laws, through your interactions with our products, services, mobile and desktop applications (the “Applications”) and websites, including www.buildubai.com (the “Website”) (collectively, the “Services”).
Please read this Privacy Policy carefully to understand our views and practices regarding your personal information and how we will treat it. By using any of the Services, you confirm you have agreed to the Terms of Use and read and understood this Privacy Policy and our Cookie Policy.
We take the privacy of users very seriously, and we will not share personal information of users in any way unrelated to those described in this Privacy Policy.
What Information We Collect, and Why
We collect various types of information about you and the device you use to access the Services. Below, we provide examples of the types of information we collect and how we use that information. In accordance with applicable data privacy laws such as CPRA and VCDPA, we acknowledge your rights to correct inaccurate personal information, limit the use and disclosure of sensitive personal information, and opt out of the sale of personal information, as described below.
- User Information: When you register for a Buildubai account, we collect your full name, email address, and account login credentials.
Purpose: We have a legitimate interest in contacting users and communicating with them regarding business administration, such as projects, services, and billing. - User Account Information: We may collect personal information, including your name, phone number, address, company name, and email address when you register for our Services, purchase products, sign up for mailing lists, or communicate with us.
Purpose: We have a legitimate interest in contacting users for business-related matters, including project management, services, and billing. - Cookies and First-Party Tracking: We use cookies and similar tracking technologies (e.g., clear GIFs) to enhance your user experience.
Purpose: We have a legitimate interest in ensuring the efficient operation of our Website. For more details, please refer to our Cookie Policy. - Cookies and Third-Party Tracking: We participate in behavior-based advertising, where third parties use cookies to track your activity across websites and provide tailored ads.
Purpose: We have a legitimate interest in behavior-based advertising and capturing website analytics to improve our services. - Demographic Information: We may collect personal information, such as your age or location.
Purpose: We have a legitimate interest in understanding our customers to provide more tailored services. - Distance Information: If you use our Buildubai mobile application or associated devices, we may collect location data from built-in GPS sensors or via IP address information. You will be prompted for permission before location data is collected.
Purpose: We have a legitimate interest in providing customized and localized experiences. In some cases, we also rely on your consent to collect geo-location information. - Email Interconnectivity: If you receive email from us, we may track interactions with these messages (e.g., open rates, clicks, and purchases).
Purpose: We have a legitimate interest in understanding how you interact with our communications. - Employment: If you apply for a job at Buildubai or become an employee, we collect information necessary to process your application or employment.
Purpose: We use this information for employment purposes and to comply with applicable laws. - Feedback/Support: We may collect personal information from you when you contact us for inquiries, support requests, or to report issues, including your name, email address, and other relevant details.
Purpose: We have a legitimate interest in addressing your feedback, requests, or inquiries. - Images Stored and Processed: When you capture or upload images to the Buildubai platform, we may collect personal information depicted within the images.
Purpose: We have a legitimate interest in collecting and processing customer images to provide our services. - Mailing List: When you sign up for our mailing list, we collect your email address or postal address.
Purpose: We share information about our Services with those who have consented to receive such communications. - Mobile Application Logs: We collect data on how you interact with our Buildubai mobile application, including feature usage, device information, and unique device identifiers. With your consent, we may collect location data to enhance functionality.
Purpose: We have a legitimate interest in improving the app's performance and user experience. - Mobile Devices: We may collect information about your mobile device, including location and device identifiers.
Purpose: We have a legitimate interest in preventing fraud, offering location-based services, and delivering personalized content. - Order Placement: We collect information such as your name, billing address, email address, phone number, and credit card details when you place an order.
Purpose: We use this information to process your orders and provide the products or services you requested. - Payment and Transaction Information: We collect transaction details such as product models, subscription plans, and payment information when you make a purchase.
Purpose: We have a legitimate interest in processing transactions and preventing fraud. Payment information is processed by third-party payment processors. - Promotions: We may offer promotions, incentives, or giveaways through Buildubai or third parties. Participation may require the disclosure of personal information.
Purpose: We have a legitimate interest in offering promotions and gathering customer information for marketing purposes. - Surveys: If you participate in a survey, we collect the information you provide, such as your name, email, and responses.
Purpose: We have a legitimate interest in gathering feedback and insights to improve our services. - Website Interactions: We track your interactions with our Website, including clicks, referrals, and information you submit through forms.
Purpose: We have a legitimate interest in analyzing your interactions with our Website to enhance user experience and detect fraud. - Web Logs: We collect data such as browser type, IP address, and activity logs when you visit our Website.
Purpose: We have a legitimate interest in monitoring our website's performance and understanding visitor engagement.
How We Use Your Personal Information
In addition to the purposes and uses described above, we use information in the following ways:
- Provision of Services: Information is used to create and manage your account, provide and personalize services, process payments, and respond to inquiries.
- Communication: We use your data to send you emails about your transactions and other service-related announcements.
- Promotion: Your information is used to promote services and send tailored marketing communications, based on your subscription plan and preferences.
- Advertising: We analyze your interactions with services and third-party online services to customize advertising, such as avoiding certain ads if you already signed up for paid services or tailoring ads based on your interests.
- Direct Marketing: Information is used to send marketing messages about products and services, allowing you to unsubscribe or adjust your preferences regarding frequency and type of communications.
- Customizing Services: We use your data, including location information, to customize services such as language preferences and accurate time and date information.
- Improvement and Monitoring: We analyze service usage and customer interactions, improve our services, and monitor the effectiveness of our advertising. This may include using anonymized or aggregated data for AI-driven improvements.
- Security: Data is used to ensure the security and integrity of our services.
- Third-Party Relationships: We use data to manage relationships with vendors and partners.
- Enforcement: Information is used to enforce terms of use, policies, and to protect rights and property.
- Legal Compliance: We comply with legal obligations, such as tax regulations, contracts, and law enforcement requests.
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you sign up for Services, we may collect your information to complete that transaction, but we also collect your information because we have a legitimate interest in maintaining your information after the transaction is complete. This allows us to quickly and easily respond to any questions or issues related to your Services. As a result, the collection and processing of your information can be based on different contexts, such as your consent, our need to perform a contract, our legal obligations, and/or our legitimate interest in conducting our business.
How We Collect Your Information
At Buildubai, we collect personal information through various methods. This process occurs in three main ways:
- When You Provide It Directly to Us: You give us personal information when you register for an account or interact with us. For instance, when you communicate with us via email, customer support inquiries, or posts to customer message boards and forums, we collect that information. You may also provide data through other interactions, such as responding to surveys, submitting forms, or participating in contests or promotions. Please note that if you choose not to provide certain requested information, you might not be able to fully access or use our Services, particularly if that data is essential for service delivery or legally required.
- When You Use Our Services: As you interact with our Services or Applications, we automatically collect information related to your activity. This includes details such as your IP address, device type, browser type, the web page you visited before arriving at our Website, the specific pages you visit on our site, how long you stay, and identifiers linked to your devices. If permitted through your device settings, we may also collect location data via our applications. We gather some of this information using cookies and similar tracking technologies, and other details are collected automatically via your browser or device.
- From Third Parties: We may receive personal information from third parties, especially if you register for an account using a Third-Party Service. In this case, the Third-Party Service may provide us with account details such as your name and email address, but we do not collect or store passwords associated with these services. Your privacy settings on the Third-Party Service typically determine the data shared with us. We encourage you to review the privacy policies of these services and adjust your privacy settings if necessary to ensure you are comfortable with the information being shared.
Who We Share Your Personal Information With
At Buildubai, we prioritize your privacy and do not share, rent, sell, or disclose your personal information to marketers or unaffiliated third parties. However, we do share your personal data with trusted entities in the following circumstances:
- Third-Party Service Providers: We share personal information with selected third-party service providers, contractors, and processors who assist in providing services to Buildubai. These partners may use artificial intelligence in their service delivery, subject to contractual agreements that limit their use of personal data. Our service providers offer a variety of services, such as website hosting, data analysis, marketing, IT infrastructure, customer service, email delivery, and auditing. These providers may require access to your personal information to perform their services. We mandate that they use or disclose this information only as necessary for their tasks and in line with our Privacy Policy, or as required by law.
- Third-Party Plugins and Social Networks: We may share your personal information with third-party plugins, social media platforms, or similar services to enhance your experience, at your direction, or when you engage with these services intentionally. For example, when you use a third-party service to create or log into your account, your personal data may be shared with that service.
- Business Partners and Resellers: We share personal information with our business partners, value-added resellers, or channel partners to facilitate sales in situations where Buildubai does not directly sell our products or services due to factors such as location, industry type, or other reasons determined by us.
- Law Enforcement or Protecting Rights and Interests: We may disclose your personal information if necessary to comply with legal requirements, protect our or others' rights, property, or interests (such as enforcing our Terms of Use), or prevent fraud or abuse of Buildubai or our customers. This includes responding to lawful requests by public authorities, such as national security or law enforcement requirements. We reserve the right to release information to law enforcement or government officials if we deem it necessary or appropriate.
- Fraud Prevention: We share personal data for fraud protection purposes to minimize risks associated with fraud, ensuring the safety of Buildubai, our partners, and other users of our services.
- Affiliates and Acquisitions: In the event of a reorganization, merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We also share information with our corporate affiliates (such as parent companies, subsidiaries, joint ventures, or other entities under common control). If another company acquires or plans to acquire Buildubai, our assets, or our business, we may share your personal information with that company, even during the negotiation stage. Additionally, your information may be shared as part of a bankruptcy, corporate reorganization, or other sale or transfer of Buildubai's assets.
- Other Disclosures with Your Consent: In certain cases, we may ask for your consent to share your information with other third parties not covered by this Privacy Policy.
Your Choices and Rights
You have several options regarding your personal information, and Buildubai is committed to respecting your rights. Here's how you can manage your personal data:
- Access to Your Personal Information: You have the right to request access to your personal information. Additionally, under applicable laws like CPRA, VCDPA, and others, you can opt out of the sale of your personal information and limit the use or disclosure of sensitive personal data. To exercise these rights, please contact us at the address provided below. If required by law, we will grant you access to the personal information we hold about you in a portable format. California residents may also request a notice outlining what categories of personal information, if any, we share with third parties or affiliates for direct marketing purposes.
- Changes to Your Personal Information: We rely on you to keep your personal information accurate and up-to-date. You can modify or delete your account profile directly on our Website. If you're unable to update or correct certain information through our Website, please contact us as outlined in the "Contact Us" section of this Privacy Policy, and we will assist you in making the necessary modifications. Please note, we may retain historical data in backup files as permitted by law.
- Deletion of Your Personal Information: We retain your personal information only for as long as necessary to provide the Services, unless a longer retention period is required by law. You may request the deletion of your personal information by contacting us at the address below. In cases where deletion is required by law, we will honor your request; however, we may still need to retain certain information to comply with legal obligations, resolve disputes, enforce agreements, or fulfill other business purposes.
- Objection to Certain Processing: If you object to our use or disclosure of your personal information, you can contact us using the details provided below to express your concerns.
- Online Tracking: We do not currently recognize automated browser signals related to tracking mechanisms, including "Do Not Track" instructions.
- Promotional Emails: If you provide your email address, we may send you newsletters, surveys, offers, and other promotional materials, including targeted offers from third parties. You can opt out of receiving these emails by following the unsubscribe instructions in the emails. Even if you choose to opt-out of promotional emails, we may still send you service-related communications.
- Revocation of Consent: If you revoke your consent for the processing of personal information, we may no longer be able to provide you with our services. In certain cases, we may limit or deny your request to revoke consent if the law allows us to do so, or if we cannot verify your identity sufficiently. You can revoke your consent by contacting us at the address below.
- Exercising Your Rights: To exercise any of the rights described above, please send your written requests or inquiries to [email protected]. Depending on your jurisdiction, we may need to verify your identity before processing your request. This may involve contacting you by phone or email, or asking for specific account information or a signed declaration confirming your identity. Once verified, we will use reasonable efforts to supply, correct, or delete your personal information. If we are unable to verify your identity or link the request to your information, we cannot fulfill your request. If we cannot comply with all or part of your request, we will provide an explanation.
How We Secure Your Personal Information
While no system can guarantee complete security, Buildubai has implemented strong measures to protect your personal information. We have a dedicated security team focused on safeguarding personal data from unauthorized alteration, disclosure, or destruction. Buildubai has adopted appropriate physical, electronic, and managerial safeguards to secure the personal information we process. We follow generally accepted industry standards to protect your personal information both during transmission and once it is received.
Your account is secured by a password to maintain your privacy and security. We periodically review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems.
However, because the internet is not entirely secure, Buildubai cannot guarantee the security of information you transmit to us or ensure that your data within our Services will not be accessed, disclosed, altered, or destroyed due to a breach of any physical, technical, or managerial safeguards. You are responsible for maintaining the confidentiality of your password and account information and for managing access to emails between you and Buildubai.
To protect your account, we recommend limiting access to your computer, mobile device, or browser, and always signing off after accessing your account. Buildubai is not responsible for the privacy or security measures of any other organization or for the practices of any websites or services linked to or from our Services, including the content contained on those sites.
Other Important Information
Links to Third-Party Websites, Apps, or Services
This Privacy Policy addresses the use and disclosure of personal information collected by Buildubai. When using our Services, you may be directed to websites, applications, or services of third parties that are beyond our control. Buildubai is not responsible for the privacy practices of third parties or the content of their websites, applications, or services. We encourage you to review the privacy policy of any third-party website, application, or service you interact with.
Updates to This Notice
We continuously monitor and update our practices to ensure compliance with evolving data protection laws. From time to time, we may update this Privacy Policy to reflect changes in the law, industry best practices, or product enhancements. Any changes will be posted on this page or communicated to you in writing, as required by law. The latest version of this Privacy Policy will be available to view on our Website.
Children
The Website and Services are not directed at children, and we do not knowingly collect personal information from users under the age of 13. Consistent with applicable child privacy laws, we will not knowingly request or collect personal information from any child under age 13 without obtaining the required parental consent.
Conflict Between This Privacy Notice and Our Terms of Use or Other Terms
In the event of a conflict between this Privacy Policy and the Terms of Use, this Privacy Policy will take precedence.
Accessibility
If you are visually impaired, you may access this notice using your browser’s audio reader.
Information from Other Sources
We may receive personal information about you from third parties and combine it with other information we maintain. If we do so, this Privacy Policy governs the combined information.
Collection and Processing of Sensitive Information
Our Services do not collect or process sensitive information as defined by certain data privacy laws. Please refrain from providing such information as part of your user profile or when you upload content to the Service.
Aggregated Information
We may use information from scanned and processed images in an aggregated form for analytics and machine learning, without disclosing any personal information identifiable to you. You are responsible for ensuring that personal information is not included in images uploaded to the platform if you object to its processing.
Automated Decision-Making and Profiling
We may use automated decision-making and profiling in certain cases, such as verifying eligibility or enhancing user experiences. If you believe a decision based on automated processing has been made incorrectly, please contact us. You have the right not to be subject to automated decision-making and profiling that significantly affects you, except in specific circumstances like contract performance or legal obligations.
Contact Us
For any questions regarding services or this Privacy Policy, you can contact Buildubai at [email protected].